“What are Awkward conversations? It is where silence is golden, but the awkwardness is unforgettable!” Being a communication coach, I always organize small workshops for my students especially addressing their awkward office conversations which are mainly focused on building confidence, enhancing their communication skills, and fixing their professional development challenges.
Oops! Awkward Office Conversations!
During a workshop, I asked everyone to share their experiences of embarrassing moments at work. Everyone shared their story but a particular story caught everyone’s attention, it was of Preeti. The story became the perfect example for everyone on how to fix awkward office conversations! She recalled a time during her presentation on a new project at her office meeting. She began the presentation confidently but accidentally clicked on the wrong link and revealed a series of her vacation photos. What an awkward situation right ?
The whole presentation room erupted in laughter and at that moment she felt so much embarrassment. But here comes an amazing twist, instead of being gloomy about it, she quickly smiled and said,” Well if this project goes sideways, at least we know where I’ll be “. This broke the tension in the room and everyone burst into laughter, allowing us to get back on track. After she finished the story, I could see the light bulb moment happening for everyone.
I explained, referring to Preeti’s situation, how humor and wit can transform uncomfortable situations into a moment of opportunity. What a great example indeed! But not all situations are that easy to cope with, sometimes it takes more than wit and humor.
Fix Awkward Office Conversations with these 3 P’s
Let me introduce my “3 P’s: Pause, Probe & Pivot”
- Pause: It is always good to gather your thoughts first and take a moment before responding, it is okay to embrace the silence rather than filling it with nervous little chats.
- Probe: Always ask open-ended questions, and transform your dull conversations into interesting communication. Instead of asking “How was your vacation or weekends “? Try “What are all the interesting things you did do this weekend or how did you spend your vacation? “
- Pivot: If you feel that the conversation has become boring, try to move to a new engaging topic or ask their thoughts on the current event.
So, will these three points be enough to fix the awkward office conversations? Or do you need some more points? I believe in the concept of “More the Merrier “Hence, Hence will share a whole list through which you won’t be judged or get embarrassed during your awkward office conversations or should I say the general mishaps.
To master office small talk and transform awkward conversations, follow these strategies.
Embrace the Awkwardness
Awkward Conversations are part of regular conversations, there is nothing to be ashamed about. Instead of feeling embarrassed or upset or shying away from them, lean in. You can tackle the awkwardness with humor or wit, like Preeti did. This will help loosen the situation for both parties and open the doors to better communication. For instance, if there is a long uncomfortable silence, break the ice by saying something like, “Well that was awkward “. Or instead of apologizing. You can use Preeti’s example and make the moment hilarious.
Embracing awkwardness signals to others that it is okay to be imperfect sometimes, they’ll feel empowered and safe with you. During mispronunciation, as English is not our first language, instead of correcting yourself or someone you can respond with,” I think we all have our ways of saying things “. By addressing discomfort with ease, you pave the way for more open and deeper conversations which matters the most.
Ask open-ended questions
The point I have mentioned in the probe point as well. It is one of the easiest ways of keeping the conversation alive. Always asking open-ended questions requires more than just lame Yes or No and encourages other people to share more of themselves. These types of questions also invite feedback and open up conversations about ideas and improvements.
For instance, if someone mentions their favorite book or destination don’t just listen, ask for details, like what did you love the most in that book or what was your favorite experience of that place you recently went to? These questions also help in building a connection, when people feel more involved and interested in a conversation, it reduces the chances of awkward silence and situations and thus you avoid awkward office conversations.
Practice active listening
It goes beyond hearing just words and phrases, as it involves building a connection with the speaker. Show your genuine interest by nodding, maintaining eye contact, and asking open-ended questions. By practicing active listening you can enhance your communication, especially in situations that might otherwise feel awkward. Use the phrases like “I see” or “Is that so ?”
This will help encourage the speaker to share more. If your colleague shares their experience about a project, respond with, “That sounds interesting, you must have put a lot of effort into it”, it eases any awkwardness in the conversation. By actively listening and asking open-ended questions such as “Could you please explain it further ?” Or you can say “ I liked your point, can you share more of your point of view”. This will avoid awkward office conversations.
Always reflect the speaker’s emotions through your facial expressions which creates a sense of empathy. And also always validate the speaker’s emotions by using appropriate phrases suitable to the situation. By fully being present and acknowledging feelings by providing appropriate feedback you can create a supportive and stress-free environment also lowers the chances of awkwardness. Practicing active listening is a vital skill that can convert awkward office conversations into new productive talk.
Use Icebreakers
Yes, icebreakers will help you Break an awkward conversation by reducing tensions and encouraging open communication. Icebreakers help in creating a comfortable atmosphere. For example, you can encourage participation in a conversation by using icebreakers or playing games that require unusual team-ups of those colleagues who have the least connection, can also act like an icebreaker for example truth or dare is the famous icebreaker. Research shows that laughter reduces stress hormones like cortisol, hence light-hearted icebreakers introducing humor make the conversation less awkward and stressful. Starting the meeting with a healthy joke can invite laughter creating a friendly environment.
Enhance your communication skills
To experience less awkward conversations, you need to game up your communication skills or conversation power. A clear conversation reduces misunderstanding and keeps the talks focused hence less chances of you saying anything awkward or getting caught in one. The more you practice communication the more comfortable you’ll become. Always familiarize yourself with your field vocabulary, as the more words and phrases you know the more you can express yourself
freely. By investing more time in improving your communication skills you are not only enhancing your conversation but also making a positive and productive environment, making discussions and meetings smoother and enjoyable for everyone.
How to avoid awkward office conversations? What not to do?
Let’s discuss the points that you must avoid during your awkward office conversations.
- Never interrupt others: Do not talk over other people’s points or never cut someone off while they are stating their points.
- Do not use jargon or complex vocabulary: explaining your point in technical language or a complex language will make it hard to understand.
- Do not avoid eye contact: Lack of eye contact will signal discomfort and disinterest, making a conversation difficult and awkward.
- Do not focus on negative points only: Bringing up, again and again, negative feedback and complaints again will create an uncomfortable and unpleasant environment for the speaker. Try to provide constructive criticism feedback with positive points to avoid awkward office conversations.
- Do not dominate the conversation: Bring equal participation from everyone making the conversation engaging. Dominating conversation leaves little space for discussion and improvement.
- Do not use humor inappropriately: Always read the room first. Jokes that are not appropriate can make the situation awkward and backfire quickly. And especially it can create awkward office conversations that could backfire.
- Do not use your phone: Never use your phone or laptop while someone is conversing with you, it shows utter disrespect.
Hold on! Here are the Final Words
So go easy! Do not get all sweaty and embarrassed if you encounter any such awkward office conversations. Always remember that going through such situations is a skill that you can develop with practice and quick thinking in English confidently. Referring to Preeti’s experience and how she managed her situation with humor sure gives us bright hope and confidence. By applying our 3 P’s with the Rest of our mentioned points, you can create an engaging environment, not only for you but for everyone. Follow these strategies and follow these Don’ts to turn awkward office conversations into your favor and make an opportunity out of it. As the saying goes – “When life gives you lemons, make a lemonade. “